Terms of Service

1. Acceptance of Terms

By accessing, browsing, or making a purchase on www.urici.com, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, Shipping Policy, Return & Refund Policy, and Cookie Policy (collectively, the "Agreement").

If you do not agree with any part of these Terms, please do not use our Site or place an order. Your continued use of the Site after any updates to these Terms constitutes acceptance of the revised version.

Quick summary: These Terms explain the rules for using Urici, what you can expect from us, and what we expect from you. We've kept the language as plain as possible — if anything is unclear, feel free to contact us.

2. Definitions

• "Urici," "we," "us," or "our" — Refers to Urici, the operator of www.urici.com.
• "You" or "user" — Refers to any individual who visits, browses, or makes a purchase on our Site.
• "Site" — Refers to www.urici.com and all related pages, features, and services.
• "Products" — Refers to the home, lifestyle, and creative goods offered for sale on our Site.
• "Order" — Refers to a request to purchase Products submitted through our Site.
• "Content" — Refers to all text, images, graphics, logos, designs, and other materials displayed on the Site.

3. Eligibility & Accounts

3.1 Age Requirement

You must be at least 18 years of age to create an account and make purchases on our Site. If you are under 18, you may only use the Site under the supervision of a parent or legal guardian who agrees to these Terms on your behalf.

3.2 Account Registration

• Creating an account is optional for browsing, but required for placing orders and tracking shipments.
• You agree to provide accurate, current, and complete information during registration and to keep it updated.
• You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
• If you suspect unauthorized use of your account, notify us immediately at [email protected].

3.3 One Person, One Account

Each user may maintain only one account. Creating multiple accounts to abuse promotions or circumvent restrictions may result in account suspension and forfeiture of associated benefits.

4. Use of the Website

4.1 Permitted Use

You may use our Site for lawful purposes only, including browsing Products, placing orders, reading content, and communicating with us. You agree to use the Site in a manner that does not violate any applicable law or regulation.

4.2 License to Access

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for personal, non-commercial purposes. This license does not include any right to resell, redistribute, or commercially exploit any Content without our prior written consent.

4.3 Site Availability

We strive to keep the Site available 24/7 but do not guarantee uninterrupted access. The Site may be temporarily unavailable due to maintenance, updates, or factors beyond our control. We are not liable for any downtime or data loss resulting from such interruptions.

5. Products & Pricing

5.1 Product Information

We make every effort to display Product descriptions, images, dimensions, and materials accurately. However, we cannot guarantee that all information is error-free. Colors may vary slightly depending on your screen settings and lighting conditions. If you receive a Product that materially differs from its description, please refer to our Return & Refund Policy.

5.2 Pricing

• All prices are listed in U.S. dollars (USD) unless otherwise stated and are subject to change without notice.
• Prices displayed on the Site do not include shipping fees, import duties, or taxes, which are calculated separately at checkout or collected by your local customs authority.
• Promotional discounts and sale prices are valid for a limited time and may be withdrawn or modified at our discretion.

5.3 Pricing Errors

Despite our best efforts, occasional pricing errors may occur. If a Product is listed at an incorrect price due to a typographical error or system glitch, we reserve the right to:

• Contact you with the corrected price and offer the option to confirm or cancel the order.
• Cancel the order entirely and issue a full refund, including any shipping charges already paid.

We will not be obligated to fulfill an order placed at an erroneous price.

5.4 Availability

Product availability may change. If an item you ordered is out of stock or discontinued, we will notify you by email and offer a full refund, store credit, or a suitable alternative — your choice.

6. Orders & Payment

6.1 Order Acceptance

Submitting an order through our Site constitutes an offer to purchase, not a confirmed contract. An order is only accepted when we send you an order confirmation email. Until that point, we reserve the right to accept or decline your order in whole or in part.

We may refuse or cancel an order if we suspect fraudulent activity, unauthorized use of payment methods, violation of these Terms, or other circumstances that warrant cancellation. In such cases, any charges will be fully refunded.

6.2 Payment Methods

We accept major credit and debit cards (Visa, Mastercard, American Express, Discover), PayPal, and other payment methods displayed at checkout. All payments are processed securely through our payment partners. We do not store your full card details on our servers.

6.3 Payment Authorization

By submitting payment, you authorize us (and our payment processors) to charge the total amount shown at checkout to your designated payment method. You confirm that you are authorized to use the payment method provided.

6.4 Order Cancellation

• By you: Orders can be cancelled free of charge if requested before they have been processed for shipping (typically within 12 hours of placing the order). Contact [email protected] immediately. Once an order enters the shipping process, it can no longer be cancelled and must be handled as a return.
• By us: We may cancel an order due to stock issues, pricing errors, suspected fraud, or other valid reasons. A full refund will be issued promptly.

6.5 Pre-Orders

If you place a pre-order for a Product not yet in stock, your payment will be processed at the time of purchase, and the estimated shipping date will be noted on the Product page. If the release date changes significantly, we will notify you and offer the option to cancel for a full refund.

7. Shipping & Delivery

Shipping methods, timeframes, costs, and restrictions are detailed in our Shipping Policy, which is incorporated into these Terms by reference. Key points:

• Shipping costs are calculated dynamically at checkout based on destination, weight, and current carrier rates.
• Estimated delivery times begin after order processing (2–3 business days), not from the order date.
• International orders may be subject to customs duties, import taxes, or VAT, which are the recipient's responsibility.
• Tracking information is provided via email once your order ships.

7.1 Risk of Loss

The risk of loss for Products passes to you upon delivery to the shipping carrier, not upon delivery to your address. However, if your package is lost, damaged, or delayed in transit, contact us and we will work with the carrier to resolve the issue. See our Shipping Policy for full details.

7.2 Shipping Address Accuracy

You are responsible for providing a complete and accurate shipping address. If a package is returned to us due to an incorrect or incomplete address, we will contact you to arrange re-shipment. Additional shipping fees may apply. If the order cannot be re-shipped, a refund (minus original shipping costs) will be issued.

8. Returns & Refunds

Our return and refund procedures, including return eligibility, processing fees, shipping fee responsibilities, and refund timelines, are fully described in our Return & Refund Policy, which is incorporated into these Terms by reference.

Key highlights: 30-day returns on unused items in original condition. Return shipping and processing fees apply for change-of-mind returns; all fees are waived for our errors (damaged, defective, or wrong items). See the full Return & Refund Policy for details.

By placing an order, you acknowledge that you have reviewed and agree to the terms of our Return & Refund Policy.

9. Promotions & Discounts

• Promotional codes, discounts, and special offers are valid only for the stated period and may be subject to minimum purchase requirements, product exclusions, or other conditions.
• Discount codes cannot be applied retroactively to previously placed orders.
• Only one discount code may be used per order unless explicitly stated otherwise.
• Discount codes are non-transferable, have no cash value, and may not be resold.
• We reserve the right to cancel or modify promotions at any time without prior notice.
• Abuse of promotional offers — including creating multiple accounts, using automated tools, or other fraudulent methods — may result in order cancellation, account suspension, and permanent ban from future promotions.

10. Intellectual Property

10.1 Ownership

All Content on the Site — including text, graphics, logos, product images, designs, page layouts, software, and the "Urici" name and trademarks — is owned by Urici or its licensors and is protected by international copyright, trademark, and other intellectual property laws.

10.2 Permitted Use

You may view, download, and print Content from the Site for your personal, non-commercial use only. You may not:

• Copy, reproduce, republish, or distribute any Content without our prior written permission.
• Use the Urici name, logo, or any trademark in a manner that implies endorsement, partnership, or affiliation without our consent.
• Modify, adapt, translate, or create derivative works based on the Site or its Content.
• Use any data mining, scraping, or automated extraction tools on the Site.

10.3 Product Designs

Product designs shown on the Site may be created by independent designers, design studios, or supplied by our partners. Urici curates and presents these products on our platform. The intellectual property rights in individual product designs remain with their respective creators or rights holders.

11. User-Generated Content

11.1 Reviews & Comments

If the Site allows you to post product reviews, comments, or other content ("User Content"), you grant Urici a non-exclusive, royalty-free, worldwide, perpetual, and transferable license to use, display, reproduce, and distribute your User Content in connection with the Site and our marketing.

11.2 Your Responsibilities

You agree that any User Content you submit will:

• Be accurate and based on your genuine experience with the Product.
• Not contain defamatory, offensive, discriminatory, or unlawful material.
• Not infringe on the intellectual property or privacy rights of any third party.
• Not contain promotional content, spam, or links to external websites.
• Not impersonate any person or entity.

11.3 Our Rights

We reserve the right to review, edit, or remove any User Content that we believe violates these Terms or is otherwise inappropriate, without prior notice. We are not obligated to monitor User Content but may do so at our discretion.

12. Prohibited Conduct

You agree not to engage in any of the following prohibited activities:

• Using the Site for any unlawful purpose or in violation of these Terms.
• Attempting to gain unauthorized access to any part of the Site, its server, database, or any other systems or networks connected to the Site.
• Interfering with the proper functioning of the Site, including introducing viruses, malware, or other harmful code.
• Using automated scripts, bots, or crawlers to access or extract data from the Site without our permission.
• Placing fraudulent orders, using stolen or unauthorized payment methods, or attempting to bypass our security measures.
• Collecting personal information of other users without their consent.
• Reselling Urici Products or Content for commercial purposes without authorization.
• Creating a false identity or misrepresenting your affiliation with any person or entity.

Violations may result in account suspension, order cancellation, and where appropriate, legal action.

13. Third-Party Links & Content

The Site may contain links to third-party websites, services, or social media platforms that are not owned or controlled by Urici. These links are provided for your convenience only.

• We are not responsible for the content, privacy practices, or accuracy of any third-party sites.
• Accessing third-party sites is at your own risk, and you should review their terms and policies independently.
• Our Site may integrate third-party services (e.g., payment processors, analytics tools, social media plugins) that may collect data governed by their own privacy policies.

14. Disclaimers

The Site and Products are provided on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, Urici disclaims all warranties, whether express or implied, including but not limited to:

• Implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
• Warranties that the Site will be uninterrupted, error-free, secure, or free of viruses or harmful components.
• Warranties that Product descriptions, images, or other information on the Site are entirely accurate, complete, or current.

We do not warrant that the Products will meet your specific requirements or expectations. Product suitability is ultimately your responsibility, and we encourage you to review all product details before purchasing.

What this means: We stand behind the quality of the products we curate and will always make things right if something goes wrong. However, these disclaimers are a standard legal protection that allows us to operate the Site without unreasonable liability exposure.

15. Limitation of Liability

To the fullest extent permitted by applicable law, Urici, its officers, directors, employees, partners, and suppliers shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or Products.
• Any loss of profits, data, goodwill, or other intangible losses.
• Any damages resulting from the inability to use the Site, delays or interruptions in service, or unauthorized access to your account.
• Any damages arising from Products purchased through the Site, except as expressly provided under our Return & Refund Policy.

Our total aggregate liability for any claim arising from or related to the Site or Products shall not exceed the total amount you paid to Urici for the specific Product(s) that gave rise to the claim.

This limitation applies regardless of the legal theory pursued, whether in contract, tort (including negligence), or otherwise.

In plain terms: If something goes wrong with your order, our responsibility is limited to fixing that order — through refunds, replacements, or store credit as outlined in our policies. We cannot be held liable for broader damages beyond your purchase.

16. Indemnification

You agree to indemnify, defend, and hold harmless Urici, its officers, directors, employees, and agents from and against any claims, damages, liabilities, costs, or expenses (including reasonable legal fees) arising from:

• Your breach of these Terms or any policy referenced herein.
• Your misuse of the Site or violation of applicable law.
• Any User Content you submit to the Site.
• Any fraudulent or unauthorized activity conducted through your account.

We reserve the right to assume the exclusive defense of any matter subject to indemnification by you, in which case you will cooperate with us in asserting available defenses.

17. Governing Law & Dispute Resolution

17.1 Governing Law

These Terms and any dispute arising from them shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles. The specific jurisdiction will be determined based on the region from which you placed your order and applicable consumer protection laws.

17.2 Informal Resolution First

Before pursuing any formal legal action, both parties agree to attempt to resolve disputes informally. If you have a concern, please contact us at [email protected] with a detailed description of the issue. We will make a good-faith effort to respond and resolve the matter within 14 days.

17.3 Consumer Rights

Nothing in these Terms limits any statutory consumer rights you may have under the laws of your country of residence. If any provision of these Terms is found to conflict with mandatory consumer protection laws in your jurisdiction, that provision will be modified only to the extent necessary to comply, and all other provisions remain in full effect.

18. Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices, legal requirements, or Site features. When we make material changes, we will:

• Post the updated Terms on this page with a revised "Last updated" date.
• Provide a visible notice on the Site or via email for significant changes.

Your continued use of the Site after the effective date of any revised Terms constitutes your acceptance of the changes. If you do not agree to the updated Terms, you should stop using the Site and refrain from placing new orders.

We encourage you to review this page periodically to stay informed of any updates.

19. Contact Us

If you have any questions, concerns, or feedback about these Terms of Service, we're here to help:

• Email: [email protected]
• Website: www.urici.com
• Response time: We aim to reply within 24 hours on business days.

For order-specific inquiries, please include your order number so we can assist you faster.